Privacy Policy
Effective Date: July 8, 2026 · Last Updated: July 8, 2026
1. Introduction
BuildPulse Construction Inc. ("we," "our," or "us"), located in Richmond Hill, Ontario, Canada, respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and AI-powered renovation services (collectively, the "Services"), and describes your rights regarding that information.
2. Information We Collect
- Personal Identification Information: name, email address, phone number, and postal/zip code.
- Project Data: home dimensions, renovation preferences, budget constraints, and uploaded images used for AI visualization.
- Payment Information: billing details processed securely through our third-party payment gateways. We do not store full payment card numbers on our own servers.
- Technical Data: IP address, browser type, device information, and usage data collected via cookies and similar technologies.
3. How We Use Your Information
- Provide, operate, and improve our AI estimation and visualization tools;
- Match you with independent contractors in our marketplace, if requested;
- Process payments and manage your account;
- Communicate with you about your account, projects, and Service updates;
- Detect, investigate, and prevent fraudulent or unauthorized activity;
- Comply with legal obligations and enforce our Terms & Conditions.
4. Data Sharing and Disclosure
We do not sell your personal data. We may share your information with:
- Service Providers: third-party vendors who assist with AI processing, cloud hosting, analytics, and payment processing, under contractual obligations to protect your data.
- Contractors: independent contractors in our marketplace, strictly at your request when seeking quotes.
- Legal Authorities: when required by law, legal process, or to protect our rights, property, or the safety of our users.
- Business Transfers: in connection with a merger, acquisition, financing, or sale of assets, subject to appropriate confidentiality protections.
5. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes described in this Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. When data is no longer required, we securely delete or anonymize it.
6. Data Security & International Transfers
We implement administrative, technical, and physical safeguards designed to protect your personal data against unauthorized access, loss, or misuse. As our Services cover both Canada and the United States, your data may be transferred to and processed in jurisdictions outside your home province or state, where data protection laws may differ from those in your jurisdiction. Where such transfers occur, we take reasonable steps to ensure your data continues to receive an appropriate level of protection.
7. Your Privacy Rights
Depending on your location, you may have rights to access, correct, delete, port, or restrict the processing of your personal data, and to withdraw consent where processing is based on consent:
- Canada (PIPEDA): you may request access to, and correction of, the personal information we hold about you.
- U.S. State Privacy Laws (e.g., California CCPA/CPRA and similar laws in other states): you may have the right to know what personal information we collect, request deletion, and opt out of certain data sharing. We do not sell personal information as defined under these laws.
To exercise any of these rights, please contact us using the details below. We will respond within the time frame required by applicable law.
8. Children's Privacy
Our Services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the revised policy with an updated "Last Updated" date, and, where required, provide additional notice.
Contact Us
BuildPulse Construction Inc.
Richmond Hill, Ontario, Canada
Email: info@buildpulse.ca